Also, please check the STO support forums before discussing your issues with other fleet members.
The bug in question came after the February 6th, 2020, weekly update and can be found here:
The message posted in STO Academy read as follows:
"WARNING do not attempt to go to dyson ground battlezone if you do u will crash and not be able to recover with out support ppl to fix it"
The issue is limited to a handful of players, and Cryptic Studios has not given any official word on the issue at this time.