STO Academy Forum
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04-22-2019, 06:01 PM
My arc updater keeps freezing up and won't let me log into STO. Support doesn't seem to have any answers besides make sure Java is up to date. I can't do a reinstall because I got the game off of my brother-in-law's CD. Anyone have any ideas? I'm missing out on all the new content and rewards.
04-22-2019, 06:21 PM
You can download the game from either Arc or Steam. Both are free to download and use. I would do a complete uninstall of the game and launcher before a re installation to try to purge any corrupt files. Of coarse, try the java update first and hope that works.
04-24-2019, 06:52 PM
I agree - also there is a force verify on the options panel of the installer, which should check for corrupt files and if necessary will reinstall files.
05-01-2019, 01:52 AM
Thanks for the replies.. i will give it a go.