Please read this.
<!-- m -<a class="postlink" href="http://forums.startrekonline.com/showthread.php?t=259733">http://forums.startrekonline.com/showth ... p?t=259733</a><!-- m -
STO have actually referenced towards this several times. I know we all have opinions on it, but this is their explanation and all we will continue to get until the problems are fixed.